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Support
HelpDesk Live Chat
 
 

HelpDesk Live Chat

The HelpDesk now offers support via live chat. Live chat is generally available during standard phone service hours — excluding holidays. Hours are subject to change based on agent availability. 

Chat with a Technician
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Support Hours

Wintermester Hours: 
Monday–Friday: 8 a.m.- 5 p.m. (CST)
Saturday–Sunday: 11 a.m.- 3 p.m. (CST)

Tuesday, 12/23/25: 8 a.m. - 12 p.m. (CST)

The Helpdesk will close on Wednesday, December 24th, 2025 for UNT Winter Break. The Helpdesk will reopen on Sunday, January 4th, 2026. 

Spring Hours Resume Sunday, January 11th, 2026.

Fall/Spring/Summer Hours: 
Monday–Thursday: 8 a.m.- 9 p.m. (CST)
Friday: 8 a.m.- 5 p.m. (CST)
Saturday–Sunday: 11 a.m.- 3 p.m. (CST)

Current Walk-in Hours: 
Monday–Friday: 8 a.m.- 5 p.m. (CST) 

Contact Information

Call: 940-565-2324 
Email: helpdesk@unt.edu
Walk-in: Sage Hall, Room 330

LIVE CHAT
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Administrative IT Services
Sage Hall Room 330
1155 Union Circle #311070
Denton, Texas 76201
helpdesk@unt.edu
940-565-2324
 

 
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