How to clear your browser

Mozilla Firefox
  1. Go to Menu ≡
  2. Preferences 
  3. Privacy and Security 
  4. Clear Data 
  5. Time Range: Everything 
  6. Check Cookies and Site Data and Cached Web Content 
  7. Clear
Apple Safari
  1. Choose Safari (in the menu bar) 
  2. Settings
  3. Click Privacy 
  4. Click Manage Website Data
  5. Select all websites, then click Remove or Remove All. (We recommend Remove all)
Google Chrome
  1. Go to Menu ⋮
  2. More Tools 
  3. Clear Browsing Data 
  4. Time Range: Everything 
  5. Select "Cached images and files" and "Cookies and other site and plug-in data" 
  6. Clear Browsing Data
Microsoft Edge (Chromium)
  1. Go to Menu ⋯
  2. History
  3. Clear Browsing Data 
  4. Time Range: Everything 
  5. Select "Cached images and files" and "Cookies and other site data" 
  6. Clear Browsing Data

Note: Close and re-open the browser after this is completed. If using macOS, a full quit (Command+Q) and re-open are required.

Support Hours

Fall Break Hours (11/24 - 11/30): 
Sunday - Tuesday (11/24-11/26): Standard Hours
Wednesday (11/27): 8 a.m. - 12 p.m. (CST)
Thursday–Friday (11/28-11/29): Closed

Fall Break Walk-In Hours:
Monday-Tuesday (11/25-11/26): 8 a.m.- 5 p.m. (CST) 
Wednesday-Friday (11/27-11/29): Closed

Standard Hours Resume Saturday, 11/30

Standard Hours: 
Monday–Thursday: 8 a.m.- 9 p.m. (CST)
Friday: 8 a.m.- 5 p.m. (CST)
Saturday–Sunday: 11 a.m.- 3 p.m. (CST)

Current Walk-in Hours: 
Monday–Friday: 8 a.m.- 5 p.m. (CST) 

Contact Information

Call: 940-565-2324 
Email: helpdesk@unt.edu
Walk-in: Sage Hall, Room 330

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