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Your safety is important at UNT and that includes your digital safety. The university is adding Duo Multifactor Authentication to help protect access to UNT accounts by prompting users for login verification using a device like a smartphone, tablet or landline phone. Please enroll in DUO MFA if you have not done so already. Once enrolled in MFA, you'll occasionally get authentication prompts on your mobile device when you access services like Office 365, webmail, MyLab, and various areas of MyUNT/EIS.
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Currently, Duo MFA is required for select services, including:
Please follow these steps to activate your Duo account and add a device for use with MFA:
If you might have used Duo in the past but need to confirm or update your account:
If you see a prompt to select a device for authentication, then you are already configured for Duo MFA. See "How can I test my Duo MFA device" to confirm that everything is working.
OR
If you see a menu that says "Enroll in MFA" then you do not have an active Duo device. See "How do I add a device to my Duo account" to proceed.
Yes! You can choose to protect your UNT O365 services, such as email and OneDrive, NOW by setting up your Duo account and activating MFA+O365.
1. First, visit the MFA Portal to setup your device(s) for MFA.
2. Login to the MFA+O365 activation page with your UNT EUID and password.
3. Click the "Enable MFA" button next to your email address to activate MFA for that email account.
If you are using a mobile device to activate Duo and cannot scan the QR code because it is displayed on the device itself or if your camera is unavailable, you can still activate Duo by selecting one of the options BELOW THE QR CODE. If you already have the Duo Mobile app installed, you can click "Take me to Duo Mobile Instead". Alternatively, you can select "Email me an activation link instead" - just open the email on the device itself and click the activation link in the Duo email.
If you try to login to a UNT system and get an error about not being enrolled in Duo, please see the "How do I start using Duo MFA" to configure your UNT Duo MFA account.
Standard Hours: Current Walk-in Hours: Call: 940-565-2324 Support Hours
Monday–Thursday: 8 a.m.- 9 p.m. (CST)
Friday: 8 a.m.- 5 p.m. (CST)
Saturday–Sunday: 11 a.m.- 3 p.m. (CST)
Monday–Friday: 8 a.m.- 5 p.m. (CST)
Contact Information
Email: helpdesk@unt.edu
Walk-in: Sage Hall, Room 330