HelpDesk Technology Services

circuit boardThe HelpDesk Technology Services team provides infrastructure support for delivery of campus-wide university services.

Our goal is to provide server and application administration to facilitate distributed IT use of technologies that support UNT's Vision.

MyLab: Need remote access to university-licensed software?  Find out more at

Statistics Software Licenses: Visit the Software Downloads page for information about installing university-licensed statistics software on your personal computer.

Adobe Software Licensing: UNT's Adobe licensing for faculty and staff is largely automated, but should you have a question about access or have trouble with your Adobe license, let us know.  Students may use UNT's license in the various Student Computer Labs and may purchase Adobe for use on personal machines from UNT's OnTheHub.

Qualtrics Administration: Use the Qualtrics Survey platform for your survey creation and distribution needs.  Visit the Qualtrics info page for details.

Bulk Mail: The UNT Bulk Mail system may be used faculty, chairs, deans, and VPs to send email in bulk to the UNT student population, as defined by UNT Policy 14.001.

ClassWeb: UNT faculty may request hosted ClassWeb space where course curriculum includes web site or web resource development.

For all other inquiries concerning HelpDesk Tech offerings used by distributed IT units (K2 KeyServer, iCheckin, PaperCut, Intel Unite), email

Adobe  |  EViews  |  Fusion  |  JAWS  |  LISREL  |  MAGic  |  Mathematica  |  MATLAB  |  NVivo  |  Qualtrics  |  SAS  |  Simulink  |  SPSS  |  Stata