Palo Alto GlobalProtect VPN

1. Go to the Palo Alto webpage at https://untvpn.unt.edu 
2. Login with your UNT EUID and password.

• • You will receive a DUO MFA push.  Check your MFA device and approve the login. VPN access will require Duo multi-factor authentication (MFA) in addition to your UNT account password.

3. After logging in, click the "GlobalProtect Agent" link on the rop right of the webpage.

 

4. The client download menu will appear.  Select the option for your Operating System (Windows or Mac).
5. The client will download. Open the installation file from your file downloads and follow the steps to install the Palo Alto GlobalProtect client.

WINDOWS

MAC

1. Open the connection console by clicking the GlobalProtect icon in your system tray menu.  Note: if the GlobalProtect icon is not visible in the tray menu, please launch the application from the system Start Menu or App Tray.

2. Type the UNT VPN server name  "untvpn.unt.edu" into the Portal field and click the Connect button.

3. Enter your UNT EUID and password and click the Connect button and agree to the UNT banner that pops up.
4. The connection will pause with a message saying "Finding the best available gateway".  At this point, check your DUO MFA device and approve the connection.   Note: The DUO Mobile App is the default MFA method for VPN access. See DUO Append Mode for alternate MFA methods.

5. The VPN client will connect after MFA approval.  The connected icon will appear in the system tray: 

1. Click the GlobalProtect icon in the system tray:

2. Click the "Disconnect" button on the VPN console.