University of North Texas 
UNT HelpDesk
The Information Technology Help Desk is here to provide technical support to UNT Denton & Frisco students, faculty, staff, retirees, alumni, and visitors with timely, professional answers to your computing and information technology questions! Contact the Help Desk when you need assistance with password resets, new accounts, wireless, email, or other computing problems.
Service Alerts
Announcements
Automatic Email Archiving
UNT System will begin enabling automatic email archiving starting March 1, 2026.
Please see this guide for more information.
DUO Mobile App Version Requirements
As of March 31, 2026, MFA PUSH will require Duo App version 4.85.0+ (Android 12+ or iOS 16+). If you do not have this version, please use another MFA method such as SMS. For VPN access, please see Append Mode. See this guide for more assistance or contact the UNT HelpDesk.
UNT Go Mobile AppWe are excited to announce the UNT Go mobile app is available, replacing the existing
UNT app. The UNT Go app is designed to make campus life easier and more connected
for all students at UNT. The app allows you to view your class schedule, view Canvas
grades, navigate with campus maps, stay up to date with campus events, and more. 
Visit the UNT Go information page for more details.