UNT Helpdesk

The Information Technology Help Desk is here to provide technical support to students, faculty, staff, retirees, alumni, and visitors with timely, professional answers to your computing and information technology questions! Contact the Help Desk when you need assistance with password resets, new accounts, wireless, email, or other computing problems.



Duo Multi-Factor Authentication (MFA)

Duo Multi-Factor Authentication (MFA) is on the way! Duo MFA helps protect your account from unauthorized access. Click here for information on how to set up Duo MFA.  Want to protect your UNT email account NOW?  Get started here!

Check out MyLab.unt.edu, UNT's new service for remote software access

Need access to university-licensed software?  Try the new MyLab service to access over 150 UNT software titles all from your own computer!  Visit https://mylab.unt.edu/ to learn more.

Service Alerts

MyLab Citrix Access Issue for New Users Update: Resolved 9/20 12:28 PM

Our Citrix administrators have reported that MyLab Citrix is not accessible for new users. They are currently investigating the issue and working on getting it resolved. There is no current ETA on a fix, but we will provide updates here as soon as they are made available.