IT Support by Department

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Find your organization to determine which IT unit to contact for support.

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Key

Organization Abbreviation, Name of Organization	Point of Contact	Request for Help
AITS = Administrative IT Services	Abraham John	AITS-Admin-Helpdesk@unt.edu
CAS = Computing for Arts and Science IT Services	Tim Christian
CENG = College of Engineering IT Services	Jim Byford
CSS = Classroom Support Services	Chris Canuteson
COB = College of Business IT Services	Daniel Duncan
COE = College of Education IT Services	Vacant
CVAD = College of Visual Arts and Design	Michael Baggett
HPS = Health and Public Service IT Services	Jackie Thames
LIB = Library	John Luetkemeyer
MHT = Merchandising, Hospitality & Tourism IT Services	Sampath Pamidimukkala
PD = Police Department IT Services	Brad Varcoe
UNTS = UNT System, 1901 Main St, Dallas	Vernon Price
ITSS = IT Shared Services	Jonathan Brands	ServiceNow Ticket or ITHelp@untsystem.edu

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
Athletics	ATHL	AITS
Chief Financial Officer		AITS	Mathew Fenton
External Operations		AITS
Operations		AITS
Sports		AITS

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
Advancement	ADV	AITS
Development		AITS	Chris Stoermer
Alumni Relations		AITS	Chris Stoermer
Donor Relations and Advancement Services		AITS	Chris Stoermer

Name of Entity	IT Support Provider	Primary IT Support Name
Computer Labs, Student
Art Building	CVAD	Kacey Close
Business Leadership Building, Room 185 and 190	BLB	Joey Macaraeg
Chilton Hall	HPS	Chu Chuah
Discovery Park	CENG	Devin Johns
General Academic Building, Room 330 and 550	CAS	James Strawn
Matthews Hall, Rooms 307 and 309	MATT	Laura McCluney
Music Building	MUSIC	Scott Krejci
Physical Education, Room 220	COE	Vacant
Terrill Hall	CAS	James Strawn
Willis Library	LIB	Judy Hunter
Wooten Hall	CAS	James Strawn

Name of Entity	Entity Abbreviation	IT Support Provider
Enrollment	ENR	AITS
Registrar		AITS
Student Financial Aid & Scholarships		AITS
Admissions		AITS
Enrollment and Strategic Initiatives		AITS

Name of Entity	Entity Abbreviation	IT Support Provider
Equity and Diversity	E&D	AITS
Equal Opportunity		AITS
Diversity and Inclusion		AITS

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
Finance and Administration	FAD	AITS
Office of the VPFAD		AITS	Chris Stoermer
Budget and Analytics		AITS
Budget Office		AITS
Asset Management		AITS
Business Development		AITS
Institutional Records Management		AITS
Facilities Services		AITS	Ginger Boone
Facilities Support and Services		AITS
Facilities Planning, Design & Construction		AITS
Facilities Maintenance		AITS
Adminstrative Services		AITS	Chris Stoermer
Policy		AITS
Communications		AITS
Business Processes and Training		AITS
Police Department		PD	Brad Varcoe
Operations		PD
Investigations		PD
Administration		PD
Risk Management Services		AITS	Ginger Boone
Insurance and Claims		AITS
Environmental Risk		AITS
Emergency Management		AITS
Public Health		AITS
Student Financial Services		AITS	Chris Horiates
University Information Services		AITS	Abraham John
Administrative IT Services		AITS	Abraham John
Surveillance		AITS	Jason McMullen
Web Development		AITS	Jason McMullen
Classroom Support Services		CSS	Chris Canuteson
Data Analytics and Institutional Research, Effectiveness		AITS	Abraham John
Transportation and Parking Services		AITS	Jason Zorola
Texas Municipal Clerks		AITS	Abraham John

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
Provost	PROV	AITS	Chris Stoermer
Academic Administration		AITS
Academic Affairs Policies		AITS
Academic Affairs Board Coordination		AITS
Academic Resources		AITS
Academic Budget		AITS
Faculty Records		AITS
Academic Affairs		AITS
Academic Integrity		AITS
Center for Learning Experimentation, Application & Research		HPS
Faculty Success		AITS
Learning Center		AITS
Student Academic Success		AITS
University Curriculum		AITS
Academic Outreach		AITS
New College at Frisco		UIS	Joshua Avery
UNT at Collin Higher Education Center		AITS
UNT at Universities Center at Dallas		AITS
UNT at NCTC at Gainesville		AITS
Completer Degrees		AITS
Accreditation		AITS
Career Connect		AITS
International Affairs		AITS
Global Partnership and Engagement		AITS
Intensive English Language Institute		AITS
International Recruitment		AITS
International Student and Scholar Services		AITS
Study Abroad		AITS
Space Management and Planning		AITS

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
College of Business	COB	COB	Daniel Duncan
Accounting		COB
Finance, Insurance, Real Estate and Law		COB
Information Technology & Decision Sciences		COB
Management		COB
Marketing & Logistics		COB

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
College of Education	COE	COE	Vacant
Counseling and Higher Education		COE
Educational Psychology		COE
Kinesiology, Health Promotion and Recreation		COE
Kristin Farmer Autism Center		COE
Teacher Education and Administration		COE

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
College of Engineering	CENG	CENG	Jim Byford
Biomedical Engineering		CENG
Computer Science and Engineering		CENG
Electrical Engineering		CENG
Engineering Technology		CENG
Materials Science and Engineering		CENG
Mechanical and Energy Engineering		CENG

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
College of Health and Public Service	HPS	HPS	Chu Chuah
Audiology and Speech-Language Pathology		HPS
Behavior Analysis		HPS
Community and Professional Programs		HPS
Criminal Justice		HPS
Emergency Management and Disaster Science		HPS
Public Administration		HPS
Rehabilitation and Health Services		HPS
Social Work		HPS

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
College of Information	COI	CAS	Tim Christian
Information Science		CAS
Learning Technologies		CAS
Linguistics

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
College of Liberal Arts and Social Sciences	CLASS	CAS	Tim Christian
Aerospace Studies		CAS
Anthropology		CAS
Communication Studies		CAS
Dance & Theatre		CAS
Economics		CAS
English		CAS
Geography and the Environment		CAS
History		CAS
Integrative Studies		CAS
International Studies		CAS
Jewish and Israel Studies		CAS
LGBT Studies		CAS
Media Arts		CAS
Military Science		CAS
Oral History		CAS
Philosophy and Religion		CAS
Political Science		CAS
Psychology		CAS
Social Science		CAS
Sociology		CAS
Spanish		CAS
Technical Communication		CAS
Women's and Gender Studies		CAS
World Languages, Literature and Cultures		CAS
Castleberry Peace Institute		CAS
Center For Economic Education		CAS
Center for Environmental Economic Studies & Research		CAS
Center for Environmental Philosophy		CAS
Economic Research Group		CAS
Laboratory for Forensic Anthropology & Human Identification		CAS
Military History Center		CAS
Psychology Clinic		CAS
Psychosocial Health Research		CAS
Spatial Analysis & Mapping		CAS
Sport Psychology & Performance Excellence		CAS

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
College of Merchandising, Hospitality and Tourism	CMHT	MHT	Sampath Pamidimukkala
Merchandising & Digital Retailing		MHT
Hospitality & Tourism		MHT

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
College of Music	COM	MUSIC	Ben Bigby
Composition Studies		MUSIC
Conducting and Ensembles		MUSIC
Choral Studies		MUSIC
Early Music		MUSIC
Opera		MUSIC
Orchestral Studies		MUSIC
Wind Studies		MUSIC
Instrumental Studies		MUSIC
Brass		MUSIC
Percussion		MUSIC
Strings		MUSIC
Woodwinds		MUSIC
Jazz Studies		MUSIC
Instrumental Jazz Studies		MUSIC
Jazz Arranging		MUSIC
Vocal Jazz Performance		MUSIC
Music History, Theory and Ethnomusicology		MUSIC
Ethnomusicology		MUSIC
Music History		MUSIC
Music Theory		MUSIC
Vocal Studies		MUSIC

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
College of Science	COS	CAS	Tim Christian
Biological Sciences		CAS
Chemistry		CAS
Mathematics		CAS
Physics		CAS
Advanced Invironmental Research Institute		CAS
Biodiscovery Institute		CAS
Teach North Texas		CAS
Advanced Scienctific Computing & Modeling		CAS
Center for Network Neuroscience		CAS
Computational Epidemiology & Response Analysis		CAS
Elm Fork Education Center		CAS
Institute of Applied Science		CAS
Nonlinear Science		CAS
Plant Lipid Research		CAS
Remote Sensing		CAS
UNT-Chile Sub-Antarctic Biocultural Conservation		CAS
Health Professions Programs		CAS
Math Lab		CAS
Texas Teratogen Information Service		CAS

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
College of Visual Arts and Design	CVAD	CVAD	Michael Baggett
Departments: Art Education, Art History, Design and Studio Art		CVAD
Foundations Program		CVAD
Galleries at UNT		CVAD
Interdisciplinary Art and Design Studies		CVAD
Onstead Institute		CVAD
Texas Fashion Collection		CVAD
UNT Print Research Institute, P.R.I.N.T. Press		CVAD
Visual Resource Collection		CVAD
CVAD Volunteer Center		CVAD

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
Frank W. and Sue Mayborn School of Journalism	MSJ	CAS	Tim Christian
North Texas Daily

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
Honors College	HONORS	TAMS	Roy Zumwalt
Academics		TAMS
Research, National Scholarships, Terry Program		TAMS
Student Life		TAMS
Marketing and Events		TAMS
Operations and Finance		TAMS

Name of Entity	IT Support Provider	Primary IT Support Name
Libraries	LIB	John Leutkemeyer
Administrative Office	LIB
Collection Management	LIB
Digital Libraries	LIB
External Relations	LIB
Facilities and Systems	LIB
Public Services	LIB
Scholarly Communication	LIB
Special Libraries	LIB

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
New College at Frisco	FRISCO	FRSC	Joshua Avery
Academic Affairs	PROV	FRSC
Student Services	SS and ENR	FRSC

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
Texas Academy of Mathematics and Science	TAMS	TAMS	Roy Zumwalt

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
Toulouse Graduate School	TGS	AITS	Abraham John
Operations		AITS
Student Affairs		AITS
Online Programs		AITS

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
North Texas Community College Consortium	NTCCC	AITS	Abraham John

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
Research	RSCH	AITS	Daniel Griffith
Budget		AITS
Research and Innovation		AITS
Research and Integrity Compliance		AITS
Grants and Contracts		AITS
Information Systems		AITS
Pre-Award Office		AITS
Innovation and Commercialization		AITS
Licensing		AITS

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
Student Affairs	DSA	AITS
Auxiliary Services		AITS	Chris Horiates
Career Services		AITS
Center for Leadership and Service		AITS
Center for Student Affairs, Discovery Park		AITS
Coliseum and Gateway Center		AITS
Counseling and Testing Services		AITS
Dining Services		AITS
Disability Access, Office of		AITS
Emerald Eagle Scholars		AITS
Food Pantry		AITS
Greek Life		AITS
Housing and Residence Life		AITS
Orientation and Transition Programs		AITS
Spritual Life, Office of		AITS
Student Activities Center		AITS
Student Health and Wellness Center		AITS	Chris Stoermer
Student Legal Services		AITS
Student Money Management Center		AITS
Student Veteran Services		AITS
Substance Abuse Resource Center		AITS
TRIO Federal Programs		AITS
University Union		AITS

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
University Relations, Communications and Marketing		AITS
Brand Marketing and Technology		AITS
Creative Services		AITS
Integrated Communications		AITS
Printing and Distribution Solutions		AITS

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
President's Office - UNT		AITS
Associate to the President		AITS
Lifelong Learning and Professional Development		AITS
Ombuds		AITS

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
University Centers at Dallas	UCD		Jordan Minter

Name of Entity	Entity Abbreviation	IT Support Provider	Primary IT Support Name
UNT System Board of Regents	Regents	AITS	Vernon Price

Name of Entity	IT Support Provider	Primary IT Support Name
UNT System	ITSS	Jonathan Brands
Academic Affairs	ITSS
Business Support Services	ITSS
Chancellor, Office of	ITSS
Facilities	ITSS
Finance	ITSS
General Counsel	ITSS
Government Relations	ITSS
Human Resources	ITSS
Internal Audit	ITSS
Information Technology Shared Services	ITSS

Support Hours

Fall Break Hours (11/24 - 11/30):
Sunday (11/24) - Tuesday (11/26): Standard Hours
Wednesday (11/27): 8 a.m. - 12 p.m. (CST)
Thursday–Friday (11/28-11/29): Closed

Standard Hours Resume Saturday, 11/30

Standard Hours:
Monday–Thursday: 8 a.m.- 9 p.m. (CST)
Friday: 8 a.m.- 5 p.m. (CST)
Saturday–Sunday: 11 a.m.- 3 p.m. (CST)

Current Walk-in Hours:
Monday–Friday: 8 a.m.- 5 p.m. (CST)

Contact Information

Call: 940-565-2324
Email: helpdesk@unt.edu
Walk-in: Sage Hall, Room 330

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